Accounts Receivable Supervisor

Cleveland, OH

Full Time

Manager/Supervisor

Job Title: Accounts Receivable Supervisor
Location: Cleveland, Ohio
Job Type: Full-Time

Objectives:

To provide day-to-day operational support to the AR Team and respond to departmental requests and questions.
To offer guidance and expertise to the Credit & Collections Team, empowering them to consistently excel in key financial tasks within the AR function.
This position will actively participate in credit and collections transactional activities on a routine basis in addition to providing guidance for work tasks in the department.
Directly supervises three employees in accordance with Merit Brass Company’s policies and applicable laws. This includes setting goals, doing performance reviews and staffing the team.
To uphold the Merit Brass corporate mission statement, acting with a sense of urgency and upholding the core values as published.
To maintain a professional, ethical and respectful attitude while exercising teamwork.

Responsibilities

Investigate and verify the status and reputation of prospective customers applying for credit, prepare documents to substantiate findings and recommend rejection or approval of applications.
Establish credit limitations on customer accounts and handle special credit arrangements and deviations from standard terms of payment.
Review collection reports to ascertain the status of collections and balances outstanding and to evaluate effectiveness of current collection policies and procedures and provide recommendations for best practices.
Communicates daily tasks or projects to team members as assigned by the Accounting Manager.
Ensure that all credit and financial information in customer master records is accurate and adheres to departmental policies and procedures
Monitor the daily processing of sales invoices and take corrective action on errors identified in invoice batches.
Set department performance targets and work plans for the team.
Works with team members to achieve maximum efficiency and productivity within the department.
Identifies systems and process improvements and works with the Accounting Manager to develop and implement them.
Performs day-to-day AR transactions as required by the demands of the department, which includes the responsibility for collecting accounts.
Make collection calls as required on assigned customers and resolve collection issues by examining customer payment plans; payment history; credit line.
Maintains a written record of all collection efforts, promises and commitments exchanged with the customer.

Requirements:

High school diploma, G.E.D., or equivalent.
Bachelor’s degree from an accredited university preferred but not required.
Minimum 5 years relevant A/R experience.
Served in a supervisory role preferred
Strong computer skills, especially in Microsoft Office, Excel, Word and Outlook.
Excellent interpersonal communication skills and ability to communicate to all levels in the organization

Benefits:

Competitive salary
Health, dental, vision insurance, life insurance, disability insurance, FSA medical and DCA account, 401K with company match
Paid time off and holidays
Professional development opportunities
Friendly and supportive work environment

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Accounts Receivable Supervisor

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